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Privacy Notice

This Privacy Notice provides details of the personal data we collect from you, what we do with it, how you might access it and who it might be shared with.

Why do we process your personal data?

We process personal data only for the purpose for which they are collected. The purpose is dependent on whether you use only our website, or additionally, are interested in accessing our services via links, where you will need to provide us with information as part of a registration or expression of interest. We may use your personal data for other related purposes through marketing and communications to you as part of our legitimate interests –  but only where you have agreed to this.

If you are service user, you can find out more about Data Privacy by using the specific company links below:

Our Contact Information (as the Data Controller)

Data Protection Officer,
Medica Group Limited
6th Floor, One Priory Square,
TN34 1EA,
United Kingdom

Email: dpo@medica.co.uk

What personal data do we collect?

When you visit our website, you do not need to provide us with any personal data. However, your browser transmits some data automatically, such as the date and time of retrieval of one of our web pages, your browser type and settings, your operating system, the last web page you visited, the data transmitted and the access status, and your IP (Internet Protocol) address. If you register for marketing or services, we will collect and hold that information on the website and in Medica systems for as long as there remains a purpose to do so and in compliance with the Medica Retention Policy.

Medica uses Google Analytics to review website traffic for marketing and business development purposes.

Processing purpose Legal basis – Legitimate Interests (UK GDPR Art 6 (1) f).
Site management and security When processing data, it is our responsibility to provide appropriate technical measures to secure and protect the data processed on our website.
By clicking on the link at ‘Visit medica.co.uk’, then ‘work for us’ and ‘reporting for Medica’, you will be visiting the Medical Reporting Limited webpage. You can complete an online registration form to work from (i) the UK or (ii) abroad. We will store the information you provide (Name, email, contact telephone number, GMC specialism, post holding,  and subspeciality interest’ for our legitimate interests. Similar information will be captured and recorded if you contact recruitment@medica.co.uk or contact us by telephone.
Cookie Policy

Cookie Policy – Medica Group Ltd

The cookie policy is displayed at the bottom of the screen and provides full details of the cookies used and which categories they fall under in terms of essential and non-essential.

Overseas processors

In order to improve your website experience some data is processed outside of the UK.

Organisation Function Type Country or Continent
Google Analytics Logs IP addresses, and traffic from Medica Group Ltd website Processor UK and USA
CookieBot Management of cookies and Cookie notices Processor EU
Crisp (Chatbot) To enable live chat with recruitment team Processor UK and  EU

How do we look after personal data

We do not share or disclose your personal information with any third parties (with the exception of Google Analytics and CookieBot) unless mandated to disclose your personal data in response to certain requests from a court, police services or other regulatory bodies. Where permissible, Medica will consult with you prior to making such disclosure and, in order to protect your privacy.

What are your data protection rights? 

The right to access (also known as a ‘Subject Access Request’)

You can ask Medica for copies of any personal data we hold about you

 The right to have your information corrected

You can ask Medica to correct any information about you that you believe is inaccurate or incomplete.

 The right to have your data erased

You can ask Medica to erase your personal data, under certain conditions.

 The right to restrict processing

You must ask Medica to restrict the processing of your personal data, under certain circumstances.

 The right to object to processing

You can object to Medica processing your personal data, under certain circumstances.

 The right to data portability

You can ask Medica in some limited circumstances to transfer the personal data we have collected from you to another organisation or copy directly to you.

If you would like to exercise any of these rights, you may make a request via email to dpo@medica.co.uk, by telephone or in writing to our office as detailed at the bottom of this page.

Where it may have been necessary to get your consent to use your personal data, at any moment, you have the right to withdraw that consent. If you withdraw your consent, we will cease using your personal data without affecting the lawfulness of processing based on consent before your withdrawal.

Our Data Protection Officer can be contacted via:

Email: dpo@medica.co.uk

The Supervisory Authority for the UK is the ICO

You have the right to make a complaint at any time to:

The Information Commissioner’s Office (“ICO”), the UK supervisory authority for data protection issues (www.ico.org.uk).

The Information Commissioners Office (ICO),
Water Lane,
Wycliffe House,

Email: international.team@ico.org.uk
Telephone: 01625 545 745
Website: www.ico.org.uk

We would, however, appreciate the chance to deal with your concerns before you approach the ICO (or other relevant authority) so please get in touch with us in the first instance.

Links to other websites and services

Our website contains links to other external websites and services, particularly on the ‘Contacts’ page. This privacy notice only applies to the Medica Group Ltd website, so if you visit another website by following a link, please ensure that you read their privacy notice, cookie policy and terms and conditions.

Changes to our privacy notice

We keep this privacy notice under regular review and any updates are published to this page. This notice was last reviewed and/or updated on 15/01/24.